FAQs

How do I know this is the right home for me?

The best way to find out if this is the right home for you is for you to visit us. You are welcome to look around our home any time but if you wish to meet the manager we suggest you make an appointment by calling 01706 828 412.

Who will pay for my care?

Your local authority or the NHS is obliged to pay for your care if you are unable to. However, if you have savings or assets over a certain level you will be required to pay for some or all of your care fees. Our manager or administrator will be more than happy to guide you through the funding process for care and make this as easy as practicably possible for you.

Is the home manager qualified?

Yes, our home manager is holds a number of qualification in addition to over two decades of experience in the care sector and also significant managerial experience. She is also part of the Registered Manager Network and the Social Care Commitment pledge to ensuring talent and skills growth within the home.

How can I find out if Lavender Hills is a good care home?

Please read our latest inspection which was carried out by the Care Quality Commission – the health and social care regulators. Reviews on the home are also featured in the public domain via carehome.co.uk. We are one of the highest rated homes in the area from our recommendations.

I’d like some impartial advice on funding

Payingforcare.co.uk is an impartial and consumer friendly website providing information on all aspects of funding.

How quickly do I have to make a decision?

We recommend visiting us a few times, perhaps with friends or family, to get a real feel for the home. Ask as many questions as you wish, so you can get a real understanding of our approach to care.

Are other people happy with the care they receive at Lavender Hills?

If you take a look at carehome.co.uk you will see a number of testimonials from people who are pleased with the care their family members receive.

Contact Us

If you would like more information about Lavender Hills or to discuss your specific requirements in more detail, please contact us.

Tel: 01706 285 221 or Email: info@lavenderhillscarehome.co.uk